Frequently asked questions

Yes. We offer free shipping on most orders over $100 to the continental United States. Many honey bee packages and queens also ship free.

Most orders ship out in 1–2 business days. Spring and early summer is our busiest time of year, so shipping can take a little longer then.

No. Everything we sell is listed on our website, and we add new products all the time, so check back often.

We never post coupon codes on deal websites. If you find one for our store, it is fake and won’t work. The real ways to save are Colony Cash (3.2% back), our weekly sales email, the bargain bin and our seasonal sales.

Yes. Our store is at 117 Florence Avenue, East Peru, Iowa 50222, open Monday – Friday 9 am – 4:30 pm and Saturday 10 am – 2 pm. Choose local pickup at checkout.

Yes. We ship large amounts of glass with very few problems, but glass can’t be insured in shipment. By ordering glass you accept responsibility for its condition on arrival.

Yes. We sell package bees, 5 frame nucs and naturally mated, laying-tested queens, including Italian, Carniolan, Saskatraz, Golden West and Buckfast. 2027 pre-orders are open now.

Iowa pickup bees are pick up only at our farm in East Peru, Iowa; they are not shipped. We schedule pickups by email, so please give us an address you check.

Yes. Shipped package bees and queens go out in spring. Western US shipped package orders are open now and Eastern US opens soon.

Please use our Report an Issue form and choose “Problem with my bees” so we can take care of it quickly.

Our free rewards program. Registered customers earn 3.2% back on every order (excluding tax and shipping), applied automatically to your next order. Points never expire.

Just create an account. Every registered customer is enrolled automatically. Remember to sign in before checkout so your credit is applied.

Points for package bees, queens and nucs are added after the order is picked up or shipped.

Return and exchange requests must be submitted within 30 days of delivery. Items must be brand new and unused with all packaging. Don’t ship anything back until we approve the request and issue an RA number.

Eligible protective clothing qualifies for one free, one-time size exchange.

Sorry about that! Fill out the damaged / missing shipment report and we will work quickly to fix it.

Yes. We manufacture and build all of our bee hives and woodenware at our location in East Peru, Iowa.

Check Buzz’s Swarm Chasin’ Buddies, our list of beekeepers across the US who capture and remove honey bee swarms.

Join the free Beginner Beekeeper Weekly Guide, then look at our beginning beekeeping kits. Or just call us. We love helping new beekeepers choose their first hive.