Returns & exchanges

Before you send anything back

• Request within 30 days of delivery of the original order.
• Wait for your RA number. Do not ship merchandise until we approve the request and send an RA number with return instructions.
• Brand-new condition. Items must be unused, unworn, unwashed and clean, with all tags, packaging, parts and instructions. Items in less than resalable condition may be refused or get a condition-based deduction of 30% or more.
• No pet hair, fur or dander, and please don’t wash or launder anything before returning it.

Lappe’s Perfect Fit Promise

Eligible protective clothing may qualify for one free, one-time size exchange. It applies to one approved size exchange of an eligible item, not to returns for refunds.

Return shipping

We may provide a prepaid return label for your convenience. Any label charge is disclosed in your approval and deducted from a refund (it doesn’t apply to a Perfect Fit Promise exchange). You can also ship it yourself with a trackable service; we aren’t responsible for items lost or damaged on the way back.

Start a return or exchange

Order number

Email, ZIP or phone on the order

Request typeChoose…Return for refundExchangePerfect Fit Promise size exchange

Item(s)

Reason

Send