Report an issue
Damaged, missing or a problem with your bees? We’ll fix it fast.
Report an issue with your order or bees
If your order arrived damaged, something is missing, or there is a problem with a package of bees, don’t worry. Fill out this form and we’ll work quickly to make it right.
Problem with live bees?Report it the same day you receive them and keep the package. Photos help, so have them ready when we reply.
Beekeepers since 1978
Questions about your hives? Talk to real beekeepers.
Call us during business hours or send a message. We’re always happy to help, especially if you’re just getting started.